Daniella's been friendly and helpful whenever I've needed her, and always happy to help. Couldn't ask for anything more.
Great service. Staff very efficient.
Palace Gate Lettings went over and above the service that I have experienced from other larger letting agencies in the past.
Palace Gates have managed the flats I own for about 10 years or so and I have always found them friendly and efficient. There are so many new changes to legislation that occur form time to time and they are always on top of them all and make my ownership stress free
I have no hesitation in recommending Palace Gate Lettings. I have found the staff to be very professional, friendly and efficient in their management of my flat over the past ten years. I have never had to worry about a change of tenancy, the upkeep of repairs or the payment of rent which I greatly appreciate as I live outside the UK.
Having used PalaceGates Letting for a number of years We can say that We have always found them friendly , helpful and efficient. They always keep me informed and deal with any problems in a quick and efficient way.
The team at Palace Gate provide a brilliant hassle free service, having let two properties through them I certainly wouldn't consider another agent as they won't come close!
Palace Gate Lettings are a friendly, reliable agent. The staff team are personable, polite and professional with consistently good communication.
I don't hesitate to recommend them.
I don't have full management service with palace gates but they are a great asset in keeping me organised with all the relevant paperwork, updates and finding good tenants. They have a wealth of contacts too.
Palace Gate Lettings have been the best agent that I have worked with. They are prompt to respond to requests and always ensure that we are kept up-to-date with inspections etc.
Prompt and efficient service, always quick to answer queries and arrange repairs.
Daniella's highly professional approach is highly informative and personalised, consequently, my criteria was well understood leading to a clear decision process. Palace Gate Lettings is highly recommended.
We have used several letting agents over the years and find that Palace Gate rank among the best. We have received quick, efficient and value for money service. We are also impressed with the local tradesmen used who also seem to be priced very reasonable for London.
Hamish and Kate (Landlord)
The service we have received from Palace Gate Lettings over the past 7 years since starting our involvement with the company has been second to none. Communication is always prompt and efficient, great to know that you are working with a company you can rely on 100% of the time.
Steve & Kirsty (Landlord)
All communications from PGL have been timely, courteous, and pleasant. In particular, when figuring out the terms of the tenancy the team were very helpful when liaising with the landlords around certain details.
I'd like especially to thank Becky for all her time and care when sorting various things out for the flat!
Palace Gates have managed properties for me for over 15 years.
I am more than happy with the service that they provide and only wish as I have asked on numerous occasions, that they would open offices in other area so they could manage other properties that I rent.
We are so much happier with the management that Palace Gate provides in comparison to the previous company who managed our flat.
Melanie & Stuart (Landlord)
Palace Gate are undoubtably the finest letting agent in London. There service is first class; sincere, professional and based on excellent local knowledge.
As a landlord its refreshing being able to deal with a privately run organisation, wherby you deal with real people that know you rather than a process driven corporate machine. The fact we've been using Palace Gate for over 20 years probably says it all. Thank you!
Daniella has been incredible throughout the process. Her service stood out head and shoulders above other estate agents. I would highly recommend Palace Gate. Great job guys. Happy Tenant
I have used Palace Gate since about 1997 and have always found them to be professional, and very helpful. The staff always go out of their way to help me. I would highly recommend them as a Letting Agent.
I think Lorien is one of the nicest and most honest agents we have had the pleasure of dealing with. Very comforting and refreshing in that line of work.
I have been renting from Palace Gate Lettings for 2 and a half years. I've been really impressed by the way Palace Gate have managed this property. From my perspective Palace Gate have been super easy to deal with and very responsive. The team take really good care of the property for the owner. I would definitely recommend Palace Gate to anyone looking to rent out a property either as a landlord or tenant.
Palace Gate looked after the property I lived in four years and were brilliant. Always helping us with anything we needed swiftly and professionally. They care about their tenants, ensuring we were always happy. They helped ensure the property was always up to industry standards. Really friendly, happy, professional service offered, and I would recommend them to anyone. Thanks for looking after us Palace Gate!
The team at Palace Gates always did their best to get back to me quickly if there was any issues and negotiated on our behalf when extending the tenancy for another year. There was a bit of a delay sorting out my replacement tenant and deposit etc when I moved out however I think this was the new tenant's fault rather than the agency! Would happily recommend them or use them again when renting a flat.
Our property manager, Charlie, has always been very prompt responding to our queries and liaised with the landlord to make sure every maintenance issue is dealt with in a professional and timely manner. This made my stay in a property rented though Palace Gate for 6 years a very enjoyable time.
We would recommend anyone to use the services of Palace Gate - Lucy and the team are excellent in follow up - nothing is to much - rare to find an agent with such a pro-active can do approach. Praise to the team
We have used Palace Gate for a number of years now. Previously, we have used several other Lettings Agents in SW18 and having found Palace Gate we have no intention of changing. They are extremely helpful, reliable, efficient and a cut above the rest. A great pleasure to do busines with.